GENERAL CONDITIONS

GENERAL CONDITIONS OF SALE

The purchase of the products and / or services offered at www.elbebezen.com implies acceptance of the following general conditions of sale. Therefore, we ask you to read them carefully, reminding you that we are available to clarify any questions you may have, through our email info@elbebezen.com

Purchases made on this website are subject to current regulations.

The General Conditions included in this document are applicable to all commercial transactions carried out through the website www.elbebezen.com, with headquarters at C / Pedraforca Street 7, Bajos 2ª - 08291 - Ripollet - Barcelona and with NIF 46800347Q.


MODIFICATION OF THE GENERAL CONDITIONS

www.elbebezen.com may modify the General Conditions at the time it deems appropriate.


Applicable Law and Jurisdiction

These General Conditions, applicable to all commercial transactions carried out through the website www.elbebezen.com, will be governed and interpreted in accordance with Spanish legislation. The solution to any disagreement or litigation related to the interpretation or execution of these general conditions of sale will be the exclusive competence of the Courts (Spain).


PURCHASE

You can register as a user on our website and complete the fields in the login section. Once registered, you can check your account history at any time.

You should always check your basket before completing your order. The user will be responsible for any errors or omissions that he may have made when completing his order, completely freeing El Bebé Zen of this responsibility.

Once you have formalized the payment, through your credit card or PayPal, you will receive an email confirming payment from us.


SHIPPING COSTS

The shipping cost is € 5 on the Iberian Peninsula and the Balearic Islands. Purchases over € 80, free shipping (Free shipping will NOT be cumulative with other discounts).

The shipping cost is € 19 in the Canary Islands, Ceuta and Melilla (airway). There will be no free shipping in any case.

The shipping cost to other countries of the EU or other continents should be consulted through our email info@elbebezen.com. Have an account that may be subject to the expenses that accrue from DUA or expenses of hospitalization. There will be no free shipping in any case.



DELIVERY

Once the purchase is made, the order preparation time is usually between 5 and 10 working days.

Once sent, the courier will take you home 24h-48h (Saturdays, Sundays and holidays not included) for the peninsula and the Balearic Islands.

For the Canary Islands, Ceuta and Melilla, EU countries or other continents shipments may suffer delays and the transit time may reach 30 days.

The delivery times indicated are indicative and are usually met, but, being a service offered by third parties, it is not the sole responsibility of El Bebé Zen. Its delay does not imply the cancellation of the order or any compensation by El Bebé Zen.


CHANGES

1. If you need to change the size or want another model, you have 15 business days to notify it by email. Write to returns@elbebezen.com Tell us the new size or model

2. Send the garment as you received it. The product must be in perfect condition with labeling, packaging and original parts.

3. Once we receive the return order, we will send you the new size or model. The costs of the new shipment will be borne by the customer.

* It is not an automatic process, so validation can take up to 10 days.


RETURNS

1. If you are not completely satisfied with your purchase and need to return it, you have 15 business days to notify it by email. Write to returns@elbebezen.com

2. Send the garment as you received it. The product must be in perfect condition with labeling, packaging and original parts.

    
Once we receive the return order, we will refund the money minus the shipping costs for the same payment system that you used.

* It is not an automatic process, so validation can take up to 10 days.

 

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The Baby Zen is the owner of the intellectual and industrial property rights of all the elements that make up www.elbebezen.com, including the brand, trade name or distinctive sign. In particular and without limitation, the graphic design, logos, content, graphics, illustrations, photographs and other elements contained in this website are protected by copyright. Therefore, its reproduction, distribution, public communication and transformation is prohibited.

PRIVACY POLICY

In compliance with the Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD), we inform you that personal data that


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